For domestic trips, 2-3 weeks is usually sufficient. For international trips, we recommend booking at least 4-6 weeks ahead, especially during peak season. Last-minute bookings are possible but availability may be limited.
Do you provide travel insurance?
Yes, all our packages include basic travel insurance. We also offer comprehensive insurance upgrades that cover medical emergencies, trip cancellation, and lost luggage. We strongly recommend comprehensive cover for international trips.
Can I customize my itinerary?
Absolutely! Every itinerary can be fully customized. Tell us your preferences, pace, interests, and budget — our travel experts will craft a personalized plan. Extra days, different hotels, special activities — everything is flexible.
What is your cancellation policy?
Cancellation charges depend on how close to the travel date you cancel. Generally: 30+ days = full refund minus processing fee, 15-30 days = 50% refund, under 15 days = non-refundable. Terms may vary for international bookings.
Do you offer group discounts?
Yes! Groups of 10+ travelers get special pricing. We also offer corporate group packages and pre-planned group departures on fixed dates at discounted rates. Contact us for a custom group quote.
Do you assist with visa applications?
Yes, we provide complete visa assistance for all international destinations. This includes document checklist, application form filling, appointment booking, and follow-up. Visa fees are charged separately.
What payment options are available?
We accept bank transfers (NEFT/RTGS), credit/debit cards, UPI payments, and EMI options on select cards. For packages above ₹1 lakh, we offer split payment options with a 30% advance and balance before departure.
What documents do I need to carry?
For domestic trips: government photo ID (Aadhar/Passport). For international trips: valid passport (6+ months validity), visa, travel insurance, return tickets, and hotel booking confirmations. We provide a complete checklist 2 weeks before departure.